Docs

SMS & email notifications

Keep customers informed with automatic reminders and confirmations.

Bookka sends transactional messages automatically — confirmations, reminders, reschedules and cancellations — so you spend less time chasing customers.

What gets sent

  • Booking confirmations when an appointment is made.
  • Reminders ahead of the appointment to cut down no-shows.
  • Reschedule and cancellation notices to both sides.

Allowances

Email reminders are included on every paid plan (500/month on Business, 2,000/month on Executive). SMS reminders are included from Business (200/month) and Executive (500/month). Allowances are pooled across your account.

Run low before the month resets? Top up SMS or email instantly from the Billing page without changing your plan.