Booking software for nail salons, where a soak-off is half the appointment

A two-week fill and a fresh set of acrylics are not the same hour, and a soak-off nobody charged for is forty minutes given away. Bookka prices each of them separately, holds the long ones with a deposit, and rings the top coat up on the same screen as the service.

  • No commissionon any booking, on any plan
  • From $39 a monthflat, however many staff
  • 0% in persononly Stripe’s own rate applies

What nail salons put up with

If none of these are your week, you probably do not need us.

  • A full set and a two-week fill dropped into the same slot, so the afternoon runs late from eleven o’clock onwards.
  • Soak-off never charged for, because it was not on the menu when the client chose a fresh set.
  • Nail art priced at the desk by eye, and priced differently depending on who is asked.
  • Clients who always want one tech handed to whoever is free, then quietly not booking again.
  • A two-hour acrylic set gone to a no-show, with nothing taken when the booking was made.
  • Files, cuticle oil and top coats sitting on the counter because ringing them up means a second machine.

What changes

Each one is a thing the product does today, not a thing on a roadmap.

Fills and full sets stop sharing a slot

Each is its own service with its own duration and price, and where the difference is a length or a shape it becomes an option on one service rather than six near-identical menu lines nobody maintains.

Soak-off is an add-on with its own minutes

The client ticks it when they book, the appointment grows by the time it actually takes, and the price moves with it. No more absorbing forty minutes because it was easier than having the conversation.

The art you have to see first becomes a quote

A set of hand-painted chrome from a screenshot cannot be priced from a menu. Those come in as a quote request you answer with a real number and a real length, instead of a booking made at someone else’s guess.

Every tech has her own column and her own clients

Separate services, hours and calendar per person, so a client booking online picks the tech as well as the set, and only sees the techs who actually do what she picked.

Deposits on the sets that hold a chair for two hours

Set per service, so the long acrylic work is held and a quick file-and-polish is not made awkward by one. The cancellation window is shown before the client pays, and inside it the refund happens by itself.

The counter sells what the chair recommended

Retail rings up against the same booking on cash, card or terminal, with no Bookka fee at all — so the oil she was told to use twice a day actually leaves with her.

What you get

Everything a nail salon runs on, in one place

Instead of a booking app, a card machine, a loyalty card that lives in a handbag and a price list that only one person fully understands.

Fill the book

Bookings arrive while your hands are under the lamp, and at eleven at night.

Online booking, on your page and in the marketplace. Your own booking link plus a profile customers can find by service and suburb. You choose whether bookings confirm instantly or wait for your approval.

A calendar per person. Every team member has their own services, hours and schedule, with roles deciding who sees what. Chair renters and multi-location shops are handled as first-class cases, not workarounds.

Services with options, add-ons and quotes. Length variants that change the price, add-ons that extend the appointment, and a quote request for the jobs that have to be seen before they can be priced.

Get paid

The deposit on the set, the balance at the desk, and the top coat on the way out.

Deposits and cancellation policies. Take a per-service deposit at the time of booking, with the balance due on the day. The customer sees the amount and the cancellation window before they pay, and a cancellation inside the window refunds itself.

A point of sale for walk-ins. Ring up services and retail at the counter, take cash or card, or use a WisePOS E terminal. Bookka charges no fee on an in-person payment — only Stripe’s own terminal rate applies, and cash costs nothing.

Gift cards and an online shop. Sell gift cards and products from your booking page, with pickup or post, and refunds and fulfilment tracked in the same place as your appointments.

Bring people back

A fortnightly client who stretches to five weeks is half your year.

Reminders by SMS and email. A confirmation immediately and a reminder before the day, sent automatically. No-shows are mostly a memory problem, and this is the fix for it.

Bookka Rewards. Points for what people spend or stamps for turning up, redeemed against a catalogue you set. Rewards come off the bill at the till and in the shop.

Campaigns, social and ads. Email and SMS campaigns with single-use promo codes, a scheduler that publishes to Instagram, Facebook and TikTok, and a manager for Google and Meta ads.

Run the place

The admin that happens whether or not you have software for it.

Numbers you can act on. Revenue, bookings, your best services and the regulars who have quietly stopped coming — with exports and custom reports when you need to look properly.

An assistant that does the admin. Ask it about your own figures in plain English. Turn on changes and it will complete bookings, record cash, adjust stock and draft campaigns — confirming before each one and logging every change. It cannot cancel bookings, refund anyone or touch billing.

Xero, and the rest of your stack. Native accounting sync with accounts provisioned on connect, calendar sync so your own diary stays right, and Stripe underneath all of it.

Everything nail salons need, in one tool

All of it on every paid plan unless the card says otherwise. Where something is limited by plan, the pricing below says so rather than this list hedging each line.

  • Fills, full sets and rebalances priced apart

    Separate services where they are separate work, and options on one service where the only difference is length or shape.

  • Soak-off and removal as paid add-ons

    Ticked at the time of booking, each adding its own minutes to the appointment and its own line to the price.

  • Quote requests for custom art

    A reference photo comes in as an enquiry, and you reply with a price and a length before anything is locked into the book.

  • A column per technician

    Her own services, her own hours, her own regulars, with roles deciding who can see the whole floor.

  • Deposits on the long sets

    Chosen service by service, so two hours of acrylic is protected and a ten-minute polish change is not.

  • A cancellation window applied for you

    Shown before payment, enforced afterwards. Inside the window it refunds itself; outside, the deposit stays with the salon.

  • Notes on what she had last time

    Shape, length, the colour code, the fact she reacts to one brand of acrylic — private to the salon and there for whoever takes her next.

  • SMS and email reminders

    Sent automatically at booking and again before the day, which is what removes most no-shows before any policy has to.

  • Retail and gift cards at the desk

    Oils, files and vouchers ring up beside the service, with no Bookka fee at all.

  • Stamps towards a free set

    Bookka Rewards runs on stamps for visits or points for spend, against a rewards catalogue you choose, redeemed at the counter.

  • Walk-ins beside the booked work

    Added at the desk into the same day view, so nobody promises the same chair to two people at once.

  • The clients who drifted

    Your numbers name who has not rebooked and for how long, and a campaign with single-use codes gives you a reason to message them.

Pricing

One flat price, not one per chair

No commission on any plan, including clients who find you through the marketplace. Paid plans start with a 14-day trial.

Free$0/monthTesting & side hustlers5 bookings per monthUp to 2 team members
Business$39/monthSolo barbers & growing businessesUnlimited bookings & instant auto-confirmUp to 5 team members & 1 location
ExecutiveBest value$69/monthMulti-chair shops & serious businessesEverything in BusinessUp to 20 team members & 2 locations
Compare every plan

Booking software for nail salons, answered

Still curious? Get in touch — we reply fast.

Yes, as an add-on the client ticks when they book. It adds its own minutes to the appointment as well as its own money to the price, which is the part that matters — the usual problem is not that soak-off was free, it is that the booking was made as a sixty-minute set and turned into a hundred. Adding it up front fixes the calendar and the invoice in one go.

Make them separate services with their own durations, which is what they are. Where the only difference is length or shape — short, medium, long, coffin, almond — keep one service and put those behind mutually exclusive options, each setting its own price and time. Your menu shows a single line reading “from $55” instead of nine variants nobody keeps up to date.

Take it as a quote request rather than a booking. The client sends the reference photo through your page, you come back with a price and the time you need, and only then does it go in the book. That is the same mechanism salons use for colour corrections, and it exists precisely because some work cannot be priced from a menu.

Yes, and it is the default. Each tech has her own service list and hours, so a client booking online picks the person and the set together, and is only offered the techs who do what she selected. If she has no preference she can take the first available instead.

Yes. Walk-ins are added at the desk and sit in the same day view as the booked work, one column per tech, so whoever is on the counter can see which chair frees up and when. There is no ticketed queue kiosk or waiting-room display — if you need numbered tickets, that is worth knowing before you switch.

Yes. Retail rings up at the counter through the point of sale, gift cards sell from your booking page, and both can also go through an online shop with pickup or post. Stock, refunds and fulfilment sit beside the appointments rather than in a separate system you reconcile later.

Not as a package product — Bookka has no prepaid course or membership. The nearest thing is a gift card, which a client can buy and draw down against bookings and retail, and Bookka Rewards for stamps towards a free set. If selling treatment packages is central to how you make money, that is a genuine gap rather than something to work around.

No commission on bookings, on any plan, including clients who find you through the marketplace. A free plan covers five bookings a month, then Business is $39 a month for up to five people and Executive $69 for up to twenty, with extra staff at $14.95 and extra locations at $19.95. Online card payments cost 2.2% + 30c, all in and GST inclusive on Australian cards. In person Bookka takes nothing at all — you pay only Stripe’s own rate — and cash, your own EFTPOS machine and a gift card being redeemed cost nothing. Everything settles into your own Stripe account rather than ours.

Not quite your trade?

Bookka runs the same way for anything booked against a person’s time. See every trade we have written up.

The whole business in one place.
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Free plan, no card needed. Paid plans start with a 14-day trial.