Managing bookings
View, create, reschedule and track bookings across your calendar.
The calendar is the heart of your dashboard. It shows every booking across your team, colour-coded by status.
Where bookings come from
- Customers booking themselves through your public marketplace page.
- You creating a booking manually for a phone or walk-in customer.
- The AI booking assistant, if enabled, completing a booking in chat.
Auto-confirm vs. request
On paid plans, bookings can be instantly auto-confirmed so customers get immediate certainty. You can also require manual approval if you prefer to vet requests first.
Rescheduling
Either you or the customer can request a reschedule. Both sides are notified, and the calendar updates once the new time is accepted.
All booking times are shown in your business timezone, so a customer booking from another timezone always lands in the right slot.