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Back to Bookka for businessHelp & support
Answers, guides and the policies that apply to your account.
Common questions
10 answers
Guides
Quick startGet your business live on Bookka and take your first booking in minutes.Core conceptsHow accounts, businesses, locations and team members fit together.Managing bookingsView, create, reschedule and track bookings across your calendar.Cancellations & refundsHow cancellations, deposits and refunds work for you and your customers.Business hours & timezonesSet your opening hours and keep every booking anchored to your timezone.Services & categoriesDefine what customers can book, organised into clean categories.Team & locationsAdd staff, manage seats, and run multiple locations under one account.Bookka AssistantAsk about your own business in plain words, and hand it the admin — with a confirmation before every change.SMS & email notificationsKeep customers informed with automatic reminders and confirmations.Social media publishingSchedule posts to Instagram, Facebook and TikTok from one place.AdvertisingCreate and manage Meta and Google ad campaigns from Bookka.PaymentsTake deposits and payments and get paid out with Stripe.AccountingSync bookings, payments and refunds to your accounting software.AI booking chatbotLet an AI chatbot answer customer questions and take bookings in chat.Plans, add-ons & billingCompare plans, add capacity, and manage your subscription.
Still stuck?
support@bookka.appSupport, privacy and data requests all go to the same inbox. Include your business name and, for a booking problem, the customer and the date.
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Legal & policies
Updated September 7, 2026